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HP, Ai Pin and Humane

The fallout from HP’s Humane acquisition

Welcome back to Week in Review. This week we’re looking at the internal chaos surrounding HP’s $116 million acquisition of AI Pin maker Humane; Mira

The New York Times · 4d

HP to Buy Parts of Humane, Maker of the Ai Pin, for $116 Million

Humane, which marketed its Ai Pin as the next big thing after smartphones, had raised $240 million from investors, including OpenAI’s Sam Altman. The pin will be discontinued.

Business Insider on MSN · 4d

Humane is shutting down service for a beleaguered AI pin after sale to HP. Some buyers won't get a refund.

Humane said it will only offer refunds to customers whose AI Pins were "shipped on or after November 15th, 2024."

HP, support caller

Ars Technica · 2d

HP realizes that mandatory 15-minute support call wait times isn’t good support

Callers were then told to “please stay on the line” if they wanted to speak to a representative. The phone system was also set to remind customers of their other support options and to apologize for the long (HP-induced) wait times upon the fifth, 10th, and 13th minute of the call.

heise online · 3h

Intentional waiting times on the phone: HP retracts support strategy

Callers to HP support were deliberately put on hold for at least 15 minutes. It wasn't just the callers who didn't like this.

PCMag on MSN · 1d

HP Axes Policy That Made People Wait 15 Minutes for All Customer Service Calls

Regardless of how busy HP's customer service line was, callers would be told HP was 'experiencing longer waiting times,' in a bid to push people toward HP's website and chatbot.

Hosted on MSN42m

HP's RTX 5090 Gaming PC Starts From $4,729.99

The HP OMEN 45L Gaming Desktop PC with RTX 5090 is designed for gamers seeking high-performance computing. This desktop is powered by the Intel Core Ultra9 285K processor, which can reach speeds of up ...

3don MSN

HP announces a security flaw (and fix) for many laser printers

You might want to update the firmware on your HP laser printer, pronto.

Preorder the HP Omen 45L Prebuilt Gaming PC Equipped with the RTX 5090 GPU

HP just added the option to add the GeForce RTX 5090 GPU as an upgrade to one of its flagship HP Omen 45L prebuilt gaming PCs and, fortunately, it is very reasonably priced for a prebuilt RTX 5090 ...

CRN2d

How The CEOs Of AMD, HP, Lenovo And Acer Plan To Seize On AI In 2025

AMD CEO Lisa Su, HP CEO Enrique Lores, Lenovo CEO Yuanqing Yang and Acer CEO Jason Chen explain to CRN how their companies ...

18h

Maserati Unveils New 490 HP GranCabrio

Maserati has expanded its GranCabrio lineup with the debut of a new 490 hp model and the exclusive GranCabrio Trofeo ONE of ...

Hosted on MSN2d

Best Desktop Deals for February 2025: Alienware, Lenovo, HP, and More

Desktops offer the most bang for your buck in terms of computing, and with discounts like these, you’ll stretch your dollar ...

22hon MSN

5 Electric Vehicles With Over 1,000 HP (Ranked By Price)

Electric Vehicles can do more than save you money on gas. Each of these EVs deliver over 1,000 horsepower, although they all ...

1don MSN

Score HP’s Sustainable Smart Printer for $125 Off Right Now

Right now, HP is offering $125 off the Smart Tank with that two-year supply of ink in the box. If you want to avoid stress on ...

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HP, Ai Pin and Humane

HP, support caller

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