While businesses are often defined by short-term gains and cutthroat competition, integrity builds sustainable, thriving companies.

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went ...

Bad customer service is one thing, but bogus customer service is becoming an increasingly common way for scammers to cash in ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

It still allows its customer-service representatives to spend hours on a single call, and still accepts product returns within 365 days of purchase, shipped back for free. Zappos' Chief Executive ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Opinions expressed are those of the author. There was a time, not too long ago, when customer service carried a certain elegance. Whether you were in a boutique, in a hotel lobby, or even just on ...

Customer service refers to the assistance an organization offers to its customers before and/or after people buy or use its ...

The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...

HuffPicks is HuffPost’s shopping awards. This “seal of approval” showcases a mix of expert-backed recommendations, ...

Denver Post Newsroom: 303-954-1201 or newsroom@denverpost.com Customer Service: Customer service is open Monday-Friday from 6:30 a.m.-5 p.m., Saturday from 7 a.m.-10 a.m. and Sunday from 8:30 a ...

While we found numerous sneaker deals at Zappos, one of the most notable price drops is on the New Balance U574v1 Sneaker for $40 off. We were also thrilled to see a huge $70 price cut on this men ...