New-build housing: The UK's best and worst-rated house building companies, including one scoring 1.4/5 But not all new-builds are equal, with the quality of construction and the customer service ...

A social landlord’s communities across Edinburgh have received top marks in a report from a leading environmental charity.

So it is inarguable that customer reviews and ratings like Google star ratings are critical to building trust and winning business. This is your guide to how they work.