Fact: For small and medium-sized businesses, Microsoft 365 offers a net-positive equation: Familiar functions plus bundled, ...

Dynamics 365 + Power Platform unlock cloud transformation for businessIssued by Altron Digital Business and MicrosoftJohannesburg, 27 Jun 2025Redefining what’s possible. Microsoft Power Platform is ...

Dynamics 365 Financial Services simplifies loan origination with automated credit assessments, document management, and ...

Small and medium-sized companies need more than just spreadsheets and simple systems to be competitive in today's fast-paced, ...

CallMiner, a leading provider of AI-powered conversation analytics to improve customer experience (CX), today announced its collaboration and integration with Microsoft Dynamics 365 Contact Center. By ...

Microsoft Dynamics 365 is a collection of intelligent business applications designed to assist companies in managing various functions, including customer relationship management (CRM) and ...

More than just a CRM, ... Microsoft Dynamics 365 Customer Engagement refers to a suite of business applications within the broader Dynamics 365 ecosystem that focuses on customer-facing functions.

Tune into the fireside chat between Microsoft's Tad Thompson (Title) and Rubrik's Eddie Wlazlowski, Field CTO, for an exclusive peek into how to proactively secure and recover Dynamics 365 CRM.

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft Dynamics 365 is a CRM and ERP platform with modules for sales, finance, HR, supply chain management, and more. Dynamics 365 can help you make data-driven decisions, enhance your customer ...

Microsoft Dynamics 365 can be pricey, while HubSpot’s free CRM can support up to five users, with basic pipeline management and lead scoring making it more cost efficient.

Microsoft said these agents for Dynamics 365 will continue to learn and handle new situations as they happen. Agents will work to improve their quality of service based on how issues are resolved.