Uber is letting customers view the number of one- to five-star ratings they receive from drivers. And the company is also providing tips on how to improve your average.

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Once you reach 500, a single low rating may not have a massive impact. Even so, it’s worth knowing what can elevate or tank your number. Tyagi said drivers typically consider three main areas in ...

I know what it takes to be a good passenger, and make your driver’s day a little bit easier. But, it seems not everyone is in ...

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An Uber driver in Chicago is accused of seeking revenge after he got a one-star rating. A suburban Chicago resident claims her home and car were seriously damaged following an ugly confrontation ...

Granted, seeing them doesn't necessarily mean you can do anything about those pesky low-star ratings. Plus, because there are no details, there's no way of telling if you spilling your oat milk ...

My personal rider rating on Uber is a 4.80, with 142 5-star ratings. I also somehow managed to garner three 1-star ratings over the course of my seven and a half years on Uber.

Uber faces rising safety issues, including attacks on riders and drivers.Users report poor car quality, reckless driving, and cleanliness problems.Fr ...

Uber on Wednesday announced an option that lets you see a breakdown of how many drivers left you a one-star rating, a five-star rating and other ratings in between.