If you’re founding or scaling an AI startup, don’t relegate data engineering to the background. Done right, it’s your unfair ...

Pharma has been historically driven by revenue and profit, not customers’ priorities, but adopting customer experience management is critical to differentiating in a crowded market. Secondly ...

BOSTON, May 19, 2025 (GLOBE NEWSWIRE) -- Lakeside Software, the first AI-driven digital employee experience company, today announced the SysTrack Mobile Experience, which delivers real-time IT ...

Many companies are already thinking about customer experience as a competitive edge.” Maximising the best management of customer experiences is one of the essential strategies that pharma ...

and inventory management. By leveraging these insights, retailers can refine their strategies and improve their overall profitability. One of the main benefits of modern billing software is the ...

The construction market is cyclical. Executives at large U.S. contractors understand this and also understand that the current booming market will not last forever. However, despite the fact that ...

Recommendation ITU-T M.3389 provides the requirements for artificial intelligence (AI)-based customer experience management of telecom services, key implementation processes, typical application ...

While CRMs and mobile marketing software are collectively useful tools for improving the customer experience, they serve different purposes and should not be confused with one another. Customer ...