TracFone is paying out a sizable settlement to those affected by a data breach. Time is running out to opt in if you're ...

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

Tips Your service end date will change after the new device has been activated. You can also call customer service (see Resources) to complete the activation on your behalf.

Settlement: The settlement with TracFone encompasses the following directives: TracFone will pay a civil penalty of $16,000,000.

Who has America’s best customer service? Here is a list of the top-ranked companies. The rankings, according to USA TODAY and Plant-A Insights Group, recognize winners across 67 sectors.

MIAMI, February 16, 2024--Tracfone Wireless, a leading prepaid, no contract wireless service provider, is announcing Extended Service Plans that feature more months and more saving options for ...