A Morningstar study found that clients who get AI-generated emails think their advisors should take a pay cut.

Reuters, the news and media division of Thomson Reuters, is the world’s largest multimedia news provider, reaching billions ...

New AI-powered platform turns conversations into insights for quality assurance, performance gains, and coaching ...

With Botpress, companies can craft custom conversation flows using a visual drag-and-drop studio, or tap into pre-built skills and templates for common support tasks ... human agents can see all ...

You’d expect a phishing scam to be riddled with typos or strange email addresses. But one new scheme is anything but sloppy. In fact, it’s polished enough to fool even tech-savvy users ... looking ...

A capable email marketing service is integral to send ... This blossomed into a full-time tech analyst position in 2021, where I lend my personal insight on the matters of web hosting, streaming ...

Coinbase, a cryptocurrency exchange with over 100 million customers, has disclosed that cybercriminals working with rogue support agents stole customer data and demanded a $20 million ransom not ...

The product is available exclusively through the official website, with flexible bundle options, a 90-day money-back guarantee, and dedicated customer support. Whether you’re seeking to address ...

If you have an RBL credit card and want to reach out to the bank’s customer service ... When sending mail it is advisable to include your contact details and any relevant account information ...

It is advisable that you make sure to mention your contact information along with your complete card details when you send the mail in order to get a quicker response from the customer support.

Tech.co tester Report templates come in easy-to-read formats, and the help and support tools can guide users through tasks like customizing their settings. However, as with any software in the ...

The trick to effective customer service emails is to sound like a human speaking to another human. So, here are eight+ email templates for support teams to help you do just this. Use these samples to ...