A Starbucks employee in Mobile, Ala., had to have stitches and rabies vaccinations on Jan. 10 after a pet Aotus monkey jumped out of a car at the drive-thru window and into the restaurant.

At the Pang Dong Lai supermarket chain, based in China’s north-central Henan Province, both customers and employees are ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

There are endless threads to pull with Starbucks’ turnaround, down to the very ink on customers’ cups as they order. But CEO ...

In 2024, labor law continued to generally favor employees under the Biden National Labor Relations Board (the Board). Notable developments ...

"I'd like a double-shot of worker justice, please!" Employees at the Town of Ulster Starbucks near Kingston have voted in favor of unionizing, joining a growing movement among baristas nationwide ...

The coffee giant has been slashing perks and simplifying its offerings in an effort to reduce wait times and other key ...

At least seven people were arrested Tuesday during a sit-in at the Park Slope Starbucks as unionized baristas staged a strike just days before the store is set to close.

Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...

Baristas, like most service workers, face long hours and low wages. Some are organizing for better conditions.

Starbucks is making a move toward securing their locations as a bank branch does. According to Restaurant Business Online, ...