In boardrooms across the country – across the world, even – a massive divide is forming. On one side are the companies rebuilding themselves from the ground up to fully integrate AI into their ...

One reason for this fragmented approach is the antiquated, broken system across sales, marketing and communications teams.

Salesforce just pumped major AI steroids into Slack and its Revenue Cloud, promising sharper tools for smoother business operations. These enhancements aim to automate complex processes and enhance ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...