We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Discover why Freshworks stands out in SaaS with cost-effective solutions, growth potential, and improving profitability. Click here to read my analysis.

Salesforce just pumped major AI steroids into Slack and its Revenue Cloud, promising sharper tools for smoother business operations. These enhancements aim to automate complex processes and enhance ...

Ambient, agentic AI introduces a new paradigm: intelligent technology that adapts to your team, not the other way around.

Many workers report feeling overwhelmed by employers' expectations and a lack of work-life boundaries. How can AI help — and ...

When Intel (NASDAQ: INTC) handed over global marketing duties to Accenture (NYSE: ACN) and Microsoft (NASDAQ: MSFT) eliminated more than 1,000 go-to-market roles while redirecting $80 billion into ...

This week - the great AI coding and productivity debate roils on (and on). But are we in an AI bubble? Data breaches keep ...

In boardrooms across the country – across the world, even – a massive divide is forming. On one side are the companies rebuilding themselves from the ground up to fully integrate AI into their ...