Salesforce CEO Marc Benioff believes AI will augment the workforce rather than cause mass layoffs, differing from other tech ...

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every ...

Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...

Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.

AI innovation in agentic AI, agents and new products in 2025 is led by AWS, Databricks, Dataiku, Google Cloud, GitHut, IBM, ...

Robin Washington, chief operating and financial officer at Salesforce, talks agentic AI and offers career advice.

Bill Gates has warned that AI will replace many jobs, but says coding will stay a fully human profession, even hundreds of ...