Royal Mail attributed those delays to widespread staff sickness and issued a public apology. Anthony, a Carshalton resident, ...

Royal Mail is missing its targets in Oxfordshire and leaving "countless people in the lurch", a group of the county's Liberal ...

Royal Mail chief executive Emma Gilthorpe has resigned as the chief executive of the postal operator, after just over a year ...

Calls grow for watchdog intervention as Wiltshire residents endure widespread postal delays disrupting businesses and ...

A specialist panel has been set up by Royal Mail to examine the ongoing concerns over letter deliveries across Fermanagh.

Residents and businesses over the border in Croydon experienced similar delays of up to two weeks over the Christmas period ...

Severe delays to Royal Mail deliveries in Oxfordshire which have caused people to miss hospital appointments are leaving “people in the lurch”, Lib Dem MPs say. A third of first-class deliveries in OX ...

Under Royal Mail’s universal service obligation (USO), it is required to deliver 93pc of first-class mail within one working day of collection and 98.5pc of second-class mail within three ...

Residents in Carshalton and Wallington say they feel abandoned by Royal Mail, as postal delays continue and the company fails to meet ...

The former Heathrow director will be replaced on an interim basis by chief operating officer Alistair Cochrane.

In the SO postcode area, only 82.8 per cent of first-class deliveries arrived on time, falling short of the 93 per cent target.

Royal Mail could be fined by regulators after failing to meet delivery targets. Ofcom has launched an investigation after almost a quarter of first-class post arrived late in the past year.