But she said her manager never told her how the restaurant’s 20 percent service charge, which has been in place since 2010, was used. She said she also never made more than $16.50 an hour, ...

Service charges are an add-on fee that is usually not the same as gratuity or a tip for service. Instead, it's a percentage or fixed amount that helps restaurants cover their operating costs.

A co-author of Senate Bill 478 initially told Eater SF that the bill allows restaurant service fees so long as it is disclosed on menus. But in October, officials speaking on background indicated ...

What’s up with the service charge fees at the bottom of my bill? I keep seeing extra fees added onto the cost of my meal which are sometimes 3 percent with the most being an 18 percent charge.

A Michelin-rated restaurant in Orlando named AVA MediterrAegean adopted a mandatory 20% service charge that doesn't go directly to their employees.

Both restaurants add an automatic 20% service charge to all bills, with a disclaimer that it’s equitably distributed to employees. “They said that it was being distributed to the staff, that ...

Automation in restaurants: Enhancing service, not replacing it. Restaurants are going all in on automation. According to the Square Future of Restaurants Report, 85% of restaurant leaders plan to ...

Service charges are an add-on fee that is usually not the same as gratuity or a tip for service. Instead, it's a percentage or fixed amount that helps restaurants cover their operating costs.

DENVER — When you see a service charge at a restaurant, where do you think that’s going?Employees are now taking legal action against a Denver restaurant group, claiming that 30% of an ...

DENVER — When you see a service charge at a restaurant, where do you think that’s going?Employees are now taking legal action against a Denver restaurant group, claiming that 30% of an ...