I'm placing this in Other Hardware because I think this is the best spot for a general Newegg thread, but if not please move it.Has anyone purchased any open box items from Newegg? What was your ...

In other words, Newegg failed to properly check an open-box product before reselling it. The company then accused its secondary customer of damaging it and refused to offer a refund.

I've got my eye on a rackmount case at newegg, and the open box version is $150 cheaper than the retail. It seems the only things I lose are cables (of which I have many) and rackmount rails (of ...

Steve Burke, the editor-in-chief at the channel, explains that he purchased a $500 open-box Gigabyte motherboard from Newegg and later realized he no longer needed the board.

PC retail giant Newegg has suddenly reversed a long-standing return policy after an incident with a popular YouTube channel, and will now accept all returns on "open box" products on a "no ...

One has to wonder if Newegg would have reacted the same way had the incident not come soon after the Gamers Nexus debacle, which saw the company change its open-box return policy following host ...

The discount provided by Newegg on the Gigabyte GeForce RTX 5080 graphics card is due its status as an open box product, but that shouldn’t prove to be an issue.