A Norwegian cruise director’s actions during a crisis proved that crew members are the unseen heroes of cruise vacations.

Nitin Kumar, a cruise ship waiter, is praised for his quick actions to evacuate passengers when a glass panel cracked on ...

The panel fell onto the deck as people were watching from inside the pool, as one passenger said, "that would have just hit us." ...

Travelers aboard Royal Caribbean’s Symphony of the Seas praised one of the ship's waiters, Nitin Kumar, for his quick warning ...

All 1,081 feet of the Epic, a Norwegian Cruise Line ship, had disappeared and we were nowhere near the Bermuda Triangle. We ...

Jamie Cisco and her daughter, Grace, were at the beach in Catania, Sicily, when they saw their cruise ship moving away from the port without them. They looked at each other with confusion.