By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

Goodwill is an accounting term for intangible assets like brand reputation, patents, and a talented workforce. Find out how ...

Brand partnerships have become a cornerstone marketing strategy in the quick-service restaurant category, offering mutual ...

As any leader knows, implementing a new technology and embracing it as part of the business mindset are two entirely ...

The best thing in the world is when no one can remember whose idea it was,” indicates Ronald E Waters, the humble head of the ...

T his Thursday, Charter and Welcome to the Jungle are convening leaders, researchers, and experts for a summit on the new ...

BMW dealerships were first in the 2025 Pied Piper PSI Service Telephone Effectiveness Powersports Industry Study, which ...

Commenting on Salesforce, Inc. (NYSE:CRM) recent $8 billion acquisition of Informatica (NYSE: INFA), Sarah Kunst, Managing ...

CFO Siddharth Thacker stated that gross margins (GAAP) decreased to 31.5% in Q1 FY2025, down from 37.9% a year earlier and 37 ...

AI Jobs Barometer report busts six common myths about the impact of artificial intelligence — says AI will make workers “more ...

Broadcom has cut the lowest tier in its VMware partner program. The move allows the enterprise technology firm to continue ...