Managing time-off requests efficiently is crucial for maintaining a balanced and productive work environment. Dynamics 365 Contact Center provides an intuitive solution enabling service ...

Capacity planning in Dynamics 365 Contact Center empowers organizations to align workforce availability with service demand by providing accurate staffing forecasts. By leveraging historical data and ...

Signal looks like any high-quality magazine you’d find at a newsstand, complete with deep dives on Microsoft technologies, ...

The Microsoft 365 apps will continue to be supported under Windows 10 after the end of support. At least a little. Microsoft has now explained how to deal with Microsoft 365 apps on Windows 10 ...

Here we go again. A zombie news story that should have been laid to rest last January has risen from the grave and is walking among us again. In case you missed the original story, here's a recap ...

Luckily, those days are over — at least for now. Current Microsoft 365 deals reduce the price of personal and family plans, saving you money on the entire software suite. This is the best deal ...

but its integration with Microsoft 365 triggered European antitrust complaints. Rivals accused Microsoft of leveraging its market dominance to stifle competition. After years of legal pressure ...

What just happened? It's another bad day to be a tech worker. Microsoft has announced that it is laying off 6,000 employees, around three percent of its entire workforce, globally. It brings the ...

OpenAI and the software King of the World Microsoft are reworking their multibillion-dollar bromance so the ChatGPT maker can flog shares in a future IPO without losing its golden pipeline to AI ...

According to Collins, Microsoft has plans to build four new facilities in the local area. Microsoft has had a data center presence in Wyoming since 2012 and expanded its footprint there in 2014. The ...

"More cyber security, data protection and digital sovereignty for Europe – and all free of charge": Brad Smith, Vice Chair and President of Microsoft ... adapted to current threats and ...

Microsoft has signed a deal with sustainable forest management firm EFM to purchase three million carbon removal credits. The deal includes an offtake agreement for 700,000 credits through 2035, ...