In a study, about 50% of CEOs admitted that the recent surge in technology investments has resulted in disconnected systems, ...

If it ain't broke, don't fix it. Easy to say. Sometimes hard to do - especially if you're a multi-national tech company under ...

Freshworks says Freddy Agentic AI Platform is designed to go beyond simple automation to solve challenges in real-time.

Students light up when they create something meaningful, and every educator has seen that spark. Self-expression fuels ...

Freddy AI's new features primarily focus on resolving service requests autonomously, providing real-time insights, and making ...

Customer-Proven Results Since its initial release in 2023, Freddy AI has helped over 5,000 organizations streamline service operations and deliver measurable results – up to 70% ticket deflection from ...

Copilot Vision, the new AI feature that enables the consumer version of Microsoft’s Copilot assistant to see what you do in ...

Microsoft is preparing a version of its Copilot AI tool for the Pentagon as it nears a deal to add 1 million new users from a ...

Microsoft is preparing to roll out its AI Copilot tool for the Pentagon by summer 2025, aiming to meet stringent security and ...

Microsoft 365 Copilot, the AI tool built into Microsoft Office workplace applications including Word, Excel, Outlook, ...

A new attack dubbed 'EchoLeak' is the first known zero-click AI vulnerability that enables attackers to exfiltrate sensitive data from Microsoft 365 Copilot from a user's context without interaction.