I've asked Microsoft's CRM team for comment on what's going on with CRM Online and Office 365. No word back so far. Update No. 1 : Whatever is going on with Office 365, it's not good.

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft Dynamics 365 is a CRM and ERP platform with modules for sales, finance, ... Manage your finances with accounting software and tools for payroll, cash flow analysis, and accounts payable.

Microsoft is rolling out its Outlook Customer Manager to people worldwide who subscribe to Office 365 Business Premium. Customer Manager is a lightweight CRM system that integrates with Microsoft ...

Based on OpenAI’s GPT-3, Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions ...