There are some successful examples of shared IT services at the local level, but more is needed and challenges can impede their growth.

If your local government IT team plans to take the lead on most initiatives, a managed services provider can ensure network redundancy and uptime through business continuity services, including ...

These top-rated backup services make it easy to create online and local copies of important files so you can retrieve them if disaster strikes.

The cyberattack got its name because it leaked 26 billion records from popular sites like Twitter, LinkedIn and Dropbox.

Advantages of Google Local Services Ads Local Service Ads offer a number of clear advantages. One is they are simply a cost-effective method for local businesses to reach customers.

What does it take to get noticed as a service-area business? Columnist Andrew Shotland explains some of the challenges facing these businesses and offers tips for how to approach your local SEO ...

Looking to boost your local SEO rankings? Consider adding pre-defined services to your Google Business Profile listing. Learn more here.

Now they've added a 3% kitchen-service charge and a 5% container fee. During COVID, I started tipping very, very generously, but lately it seems things are going loco.

Digital services have changed the way organizations interact with their customers. Technology is making it faster and easier than ever to deliver a quality customer experience, and government agencies ...

Moreover, the move toward efficient shared services and new paradigms such as cloud, Internet of Things and virtualization only increase the complexity. With multiple platforms and solutions, finding ...