Klarna AI layoffs have taken a surprising turn. The Swedish fintech giant, once praised for firing 700 employees and ...

This public acknowledgment marked a shift in Klarna’s strategy — from full-speed ... While AI tools can offer impressive speed and cost savings, they still lack the human touch needed in ...

The new card makes it easy to use a buy now, pay later plan, but you can get its paid features for free elsewhere.

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...

After using AI to replace the work of 700 employees, Klarna CEO Sebastian Siemiatkowski says offering human customer service ...

Business Insider's 10th annual list of the most innovative CMOs includes big companies like Walmart and challengers like ...

Many companies lumped layoffs in with larger cost-cutting strategies. Some have cited artificial intelligence as a factor in ...

A LendingTree survey found that 25% of BNPL users say they've used the loans to buy groceries, up from 14% a year ago. What are some other, better options?

Amazon CEO Andy Jassy says generative AI is reshaping the workforce, and corporate job cuts are part of the plan.

More buy now pay later users are missing payments. Experts warn this could blow up your future finances. What to know.