BT CEO Allison Kirkby warned that AI advancements could lead to further job cuts beyond the 55,000 already planned by 2030.

BT is not only one company which is planning automation in full swing. The Swedish payments firm Klarna is also taking ...

Business Insider's 10th annual list of the most innovative CMOs includes big companies like Walmart and challengers like ...

As others roll back use of tech due to quality, customers preferring to talk to humans Not content with a corporate blueprint ...