Welcome to the wonderful, wild world of r/TalesFromTheFrontDesk! What was your favorite story out of these?! I'll be entirely honest; I filmed this video a WHILE ago and I wasn't too sure if I liked ...

An East Bay couple says a weekend trip to Vegas went terribly wrong after their room's ceiling began to leak. The hotel refused to compensate their full stay until 7 On Your Side got involved. The ...

In the age of instant communication and personalized service, guest messaging software has become a must-have in the modern ...

When flooding forced them to seek refuge at a local hotel, a Durham couple were turned away because of their address.

Reddit user More_Paramedic3148 recounted the incident, detailing how the guest and his wife had arrived at the hotel at 1:45 p.m. After being greeted by the original poster (OP), the man just pressed ...

Tiny bottles of shampoo, conditioner, and lotion used to be a hotel staple. Now, many hotels are switching to wall-mounted ...

Numerous hotel franchises are named in a federal lawsuit from a former sex worker, alleging she once slept with 350 men ...

A 67-year-old woman was arrested at a hotel after an anonymous tip reported she was involved in prostitution activity. Hsu ...