To stay ahead, they need intelligent systems that can think, decide and act independently. That’s where Agentic AI steps in.

Cost and risk to set up a GBS center. The ecosystem to support GBS or shared services centers dramatically increased. It is now possible to hire experienced leadership in offshore, low-cost ...

There are many benefits for service-delivery organizations that embrace global business services (GBS), a next-generation operational and organizational model for enterprises to deliver business ...

DALLAS, April 21, 2020 /PRNewswire-PRWeb/ -- Everest Group reports that the Global Business Services (GBS) market1 commanded a 27% share of the US$210 - $212 billion global services market in 2019 ...

US-based health care giant Bon Secours Mercy Health (BSMH) is planning to invest $500 million for a tertiary hospital as it ...

When shared services centers made their initial appearance in the mid-1980s at several large companies, they were a big part of that era’s digital transformation. Given strategic benefits such ...

Reimagining Global Business Services: Today’s GBS Call to Action. Digital GBS brings new service delivery models, enhances customer experience, provides data insights, ...

Participating together at the IDC Saudi Arabia CIO Summit on 18-19th September 2024, GBS and SymphonyAI demonstrated a cutting-edge AI-powered IT Services Management (ITSM) platform to refine and ...