Discover how ServiceNow is using agentic AI to boost productivity and support deskless workers, offering smarter scheduling ...

“Instead of meeting with him in person, I’m talking to him on the phone, but it’s the same ... his stint as an unpaid special government employee concludes at the end of May.

If there’s one think retail and food service employees ... customer was ordering when they asked for one. Here comes a distracted customer. One day a woman came up to the counter on her cell phone.

You don’t need another lecture on how much cheaper it is to keep a customer than to win a new one ... your future revenue—it all walks through the front door every time a tech does. So, the next time ...

PROVIDENCE, R.I. (WPRI) — Financial experts are sounding the alarm over a so-called “front desk scam” in which callers try to trick hotel guests into divulging their credit card information ...

Ford and Stellantis both announced new employee pricing incentive programs this week for customers nationwide in an attempt to offset the gloomy economic forecast—and perhaps get some shoppers ...

TAMPA, Fla. — Tampa Police said an argument between an employee and a customer ended in a homicide at a business in Tampa. Tampa officers said they were called to the 10,000 block of N.

In this situation, customers can see that retail employees are fired up and engaged. It’s a wave of positive effects on customer service and the overall retail experience. We’re talking about a ...

MEMPHIS, Tenn. - A former Arby’s employee shared her side of the story with FOX13 after video showed a man jumping over the counter to confront her about a food order. This happened on North ...

(WUSA) - A Chipotle customer was caught on video attacking an employee over the weekend. The employee says the woman claimed her order was wrong and demanded a refund. But they say when they told ...

Founded in 2016 and known commonly as Front, Idiomatic offers an AI-driven customer intelligence platform that is designed to help businesses transform customer feedback into actionable insights.