The launch enables businesses in India and global multinational corporations (MNC) with a domestic presence to unify customer ...

Industry-first cloud contact centre offers businesses a flexible omnichannel experience with Bring Your Own Carrier (BYOC) ...

By leveraging employee engagement surveys effectively, organizations can build a stronger, more resilient workforce.

In a first-of-its-kind move, Infosys has launched a retroactive cash incentive scheme awarding ₹700 per interview to senior ...

Forty-two per cent of professionals in India view GenAI as a threat to job security, while the number inches up to 44 per ...

Gallup data shows that when employees are given meaningful feedback, 80 percent of them feel engaged in their work. But when employees feel like they can offer feedback to their company and it’s ...

In India’s fast-evolving corporate landscape, mental health is no longer a silent struggle hidden behind deadlines and ...

The company has also introduced Zoom Contact Center in India, bringing its cloud-based, AI-first contact-center-as-a-service ...

High attrition rates and evolving generations are forcing BFSI companies to reimagine themselves and adopt new hiring tools ...

Tata Consultancy Services(TCS) (BSE: 532540, NSE: TCS), a global leader in IT services, consulting, and business solutions, ...

Trends Identified from Subset of YourCause® from Blackbaud® Customers, Representing More than 300 Companies with 7M+ Global Employees ...

Organizations that invest in health, flexibility, development, and recognition for employees through comprehensive benefits ...