Microsoft has announced the launch of Dynamics 365 Contact Center ... have also reported improvements to customer service. With several years’ experience freelancing in tech and automotive ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver ...

Microsoft Dynamics 365 Commerce ... transform the customer experience — from the digital experiences that make shopping fun and rewarding to productivity and collaboration solutions to help retail ...

Microsoft is expanding its Dynamics ... service (SaaS) apps. They will be able to take advantage of users' existing data, link to their existing HR systems, and integrate with LinkedIn, Office 365 ...

Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data ... Microsoft Teams users can now access Dynamics 365 data without the ...

Pricing: Starts at $65 per user per month ... LinkedIn Sales Navigator integration. Dynamics 365 is a customer relationship management software from Microsoft. Dynamics 365 (formerly called ...