Artificial Intelligence (AI) is rapidly changing the game for enterprise resource planning (ERP) systems, especially w ...

Through Microsoft Dynamics 365, organizations gain a 360-degree view of customer data, while Copilot's AI functionality is embedded across a wide variety of service processes for over 40,000 ...

Salesforce, Inc. CRM is placing a big bet on Agentforce, its AI agent platform, as the next major growth engine. This new ...

First Distribution's women-led Microsoft team is dedicated to ensuring customers receive best-in class service and support, ...

Explore how leading organizations are using AI to drive innovation and achieve tangible results in a transformative business ...

The firm said its research indicates that “Microsoft’s leadership position in GenAI remains consistently strong,” with CIOs ...

Anthology, the leading educational technology company, today announced powerful new capabilities within its award-winning ...

Microsoft outlined its three key focus areas for the next financial year during its annual partner-focused event, MCAPS Start for Partners.  The new priorities are based on what customers are asking ...

It comes down to revising your approaches and insisting on clear pricing, shared accountability, and measurable value and investing into a CRM that can evolve with you and the market ...

Through tools like Microsoft 365 Copilot, Dynamics 365, and Azure AI Agent Service, the tech giant is turning generative AI into engines that automate everything from customer returns and HR support ...

The Premier League and Microsoft have announced a five-year strategic partnership designed to transform how 1.8 billion fans in 189 countries engage with the wo ...

CRM's Data Cloud tops $1B in ARR with 120% YoY growth, powering AI tools and driving major deals across its platform.