I hired a local bricklayer to build new walls in my garden. He dropped off a materials, but never showed up to do the job.

Restaurants selling takeaway food have the same legal obligations under the Consumer Rights Act as retailers selling goods.

Restaurants selling takeaway food have the same legal obligations under the Consumer Rights Act as retailers selling goods.

My wife and I bought a motorhome. Two days later, we discovered that it weighed more than the 3,500kg allowed on a standard ...

Consumer lawyer Dean Dunham explains what you should do if like one of his readers you have rats running round your garden ...

My neighbour threw an old carpet and wooden boards into my skip when he thought no one was looking. I saw him, but he denies it. What can I do? J.W., by email. Dean Dunham replies: Usually, I start my ...

We were recently horrified to see a large rat running across our back garden. We are almost certain the rodent came from next door's garden, which is overgrown, has overflowing bins and has decking – ...

Two years ago, I bought three lengths of laminate worktop for £1,500 as I was renovating my kitchen. One of the pieces is starting to chip and crack, and it also absorbs stains so it never looks clean ...

My wife and I bought a motorhome from a local dealership for £21,995. Two days later, we discovered in the documents that it weighed 3,850kg – more than the 3,500kg allowed on a standard licence. The ...