The Canadian Press on MSN2d
Rogers cutting ‘small percentage’ of customer service employeesTORONTO – Rogers Communications Inc. says it has laid off employees from its customer service department amid a shift in ...
The strategy aims to redefine public services by using cutting-edge technologies to further elevate the customer experience ...
Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...
Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this represents the largest four-year gain since ACSI began measurement in 1999.
The awards ceremony brought together more than 500 decision-makers, innovators and customer experience leaders ...
The employment department hasn’t hired an ombudsman, though, and isn’t asking lawmakers for money to do so anytime in the ...
Cocolife was recently honored with the prestigious CXP Best Customer Experience Award 2024 and recognized at the International Finance Awards.
Senate confirmed Collins, a 58-year-old Iraq war veteran, as the new Department of Veterans Affairs secretary by a 77-23 vote ...
The service department at the Black Diamond Harley-Davidson earned a prestigious Gold Premier Service Award recently.
Jen Suzuki reveals an effective strategy for maximizing a dealership's service department and BDC potential on today's Inside ...
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