Retailer Just for Pets has launched a new online platform selling designer goods under its DOG by Just for Pets banner.

The day has come for Theng Kiat Goh (pictured) to sign out from Prudential Assurance Company Singapore after seven years with ...

B2B Elevating B2B customer… Elevating B2B customer experience through specialized supply chains Personalization isn’t just for B2C anymore. It is now an imperative in the B2B space as well Saulo ...

Celebrate the newly designate Customer Experience Day. Here's why this is an important, even business-critical thing to do.

CSG's 2025 State of the Customer Experience Report finds CX programs under pressure to prove ROI.

The highs and lows customers experience not only influence their immediate satisfaction but also build long-term loyalty.

Customer experience, on the other hand, goes beyond the scope of customer service and includes brand interactions at any stage of a customer’s journey, starting from the first time you hear about a ...

New York’s first annual customer experience report outlines the progress the state has made in this area under the leadership of its inaugural chief customer experience officer, Tonya Webster ...

A LinkedIn user has gone viral after she recently paired a '#Desperate' banner with her profile image on the social networking website. Courtney Summer Myers spoke exclusively with PEOPLE about ...

Unemployed people are no longer afraid to look desperate. A new trend on LinkedIn has prompted users open for work to use a banner reading "#Desperate" on their profiles to signal to employers ...

A designer's take on LinkedIn's 'Open to Work' banner went viral. It reignited the platform's most controversial debate.