According to MarketsandMarkets™, the Customer Data Platform Market size is expected to significantly increase from USD 9.72 ...

Customer retention can be increased by concentrating on keeping your customers satisfied. You can use strategies like social ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

The U.N. Security Council has urged the 193 United Nations member nations to use all possible means to settle disputes ...

Far too often, the 'tasting menu experience' alienates the customer far too much from the experience. Akin to marvelling at a ...

Volaris moved its customer service to primarily digital channels, including messaging platforms and social media. Eighty-five percent of Volaris digital customer interactions are handled immediately ...

Live chat software provides a chat interface for businesses to communicate with customers in real-time. The chat functionality can be integrated into your website or app, usually as a pop-up.

David Nelkin shares the secret of turning enquiries into lifelong patients – and why it might be the missing piece in your ...

According to the CBI, the said mule accounts were being used by cyber frauds involved in digital arrest scams, impersonation, fraudulent advertisements, investment frauds and UPI-based financial ...

The Motley Fool. DATE Tuesday, July 22, 2025 at 8:30 a.m. ET Read More: Earn up to $845 cash back this year just by changing how you pay at Costco! Learn more here. CALL PARTICIPANTS Chief Executive ...

Welcome to WilmerHale’s bulletin on recent trade secret case law and relevant news items. We’ve affectionately nicknamed it “Readily ...

The Justice Department has fired Maurene Comey, the daughter of former FBI director James Comey and a prosecutor in the ...