Lucknow: In his first major directive after taking over as UP DGP, Rajeev Krishna on Friday unveiled a 10-point action plan ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

The FMCSA is quietly revamping its National Consumer Complaint Database (NCCDB), aiming to transform it from a bureaucratic ...

This story takes place in the world of retail where employees, their managers and customers collide until corporate gets ...

Pennsylvania Governor Josh Shapiro announced a new centralized consumer protection hotline, website, and email address, providing ...

THE best and worst broadband providers for customer complaints have been revealed by the regulator. NOW Broadband and TalkTalk, which have millions of customers between them, had the highest ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a vital source of information for banks and financial services firms, and must ...

The Department of Consumer Affairs has initiated an investigation into Ola Electric's claim of resolving 99% of over 10,000 customer complaints concerning its electric scooters, as reported by The ...

Whether you work behind a counter, wait on tables, cook the food, or manage a large establishment, the occasional customer complaint is bound to arise. Whether it's something as simple as getting ...

Canada’s federal transport watchdog has proposed charging airlines a C$790 ($582) fee for every customer complaint it resolves – irrespective of whether or not it finds in the customer’s favour.

Airlines will be billed $790 for every customer complaint the industry regulator resolves – whether in the passenger’s favour or not, according to a proposal from the Canadian Transportation ...