News

The toxic management handbook: six guaranteed ways to make your best employees flee
Research in performance management offers a range of practices to apply without moderation – if your goal is to drive away ...
Psychology Today22h
4 Reasons Shame-Based Management Won’t Improve Performance
Telling employees they're slow or sloppy is how some supervisors try to change behavior. The problem is, shame-based ...
The Business & Financial Times on MSN2d
Embracing feedback to drive growth and success: A dimension of control
Feedback is the breakfast of champions” by Ken Blanchard; The best feedback is what we don’t want to hear by George Raveling; and “Life is feedback. by Lewis J., show the important of feedback.A ...
IEEE4d
Adaptive Iterative Learning Prescribed Performance Control of Uncertain Strict-Feedback Systems With Improved Parameter Estimation - IEEE Xplore
The existing adaptive iterative learning control approaches with variable constraints mainly consider the matched uncertainties and only ensure the boundedness of parameter estimation errors. In this ...
CMSWire6d
What Is Call Center Management? Strategy, CRM and Best Practices
From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.