From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

A Ghanaian proverb says that the one who charts a path does not see when there is a deviation, but those observing can see ...

In financial services, high system performance is critical to handle massive transaction rates, ensure compliance, and ...

Arcadia Cognerati, the leading authority in Human Behavior Pattern Recognition & Analysis (HBPR&A), today announced the ...

The infrastructure behind AI agents isn't static—it’s a living, evolving system. Designing effective data pipelines means ...

RIOS Executive Director Shannon Fertitta shares the benefits of continuous recycling safety training and creating a system ...

Local businesses in the Finger Lakes region are discovering innovative ways to connect with consumers through strategic ...

A delegation from the Integrity Caravan visited the Orphans Fund Development Foundation and the National Center for Epidemics and Disease Control on Tuesday as part of activities for the second cycle ...

According to Kansas cow-calf producer and feeder, Sam Hands and his daughter, Marisa, genetic selection and data management ...

Saudi Arabia's school evaluation sets a global benchmark for speed and scale, says OECD. Rapid and robust, the Kingdom's school reforms offer lessons for global education, OECD notes. Riyadh, Saudi ...