The Council and the European Parliament have reached a provisional agreement to update, simplify and facilitate the existing alternative dispute resolution (ADR) framework, with the aim of making ...

A consumer commission found Flipkart and Thomson guilty of service deficiency after delivering a defective TV. Despite claims ...

Many other states ban "unfair" or "abusive" business practices. Democrats are seeking to make New York one of them.

European Union countries on Wednesday agreed new rules to improve payment services in the bloc by reducing fraud, promoting ...

The Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate “dark patterns”, deceptive design ...

The Central Consumer Protection Authority (CCPA) on Saturday has issued an advisory to all e-commerce platforms, directing them to remove deceptive and unfair trade practices known as "Dark Patterns." ...

Consumer Safety: E-Commerce Companies To Conduct Self-Audits To Analyse "Dark Patterns," Consumer Will Not Tolerate ... “Companies must not wait for the Central Consumer Protection Authority ...

“We will not shy away from holding e-commerce platforms to account, regardless of where they are based. EU consumer protection laws are not optional – they must be applied in all cases.” ...

[BRUSSELS] The European Union on Monday (May 26) urged fast-fashion retailer Shein to respect EU consumer protection laws and warned it could face fines if it failed to address the EU’s concerns. ...

The consumer affairs ministry is set to meet with key e-commerce companies on 28 May to combat dark patterns that mislead consumers. The meeting will also focus on compliance measures, penalties ...