Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots agents more, and under which circumstances.

WASHINGTON — United Launch Alliance is piloting an early version of OpenAI's government-compliant artificial intelligence chatbot, marking one of the first deployments of the technology designed ...

AI overviews and an AI chatbot are coming to YouTube. Here's what they look like The features are designed to help you find the information you want more easily.

When you treat your chatbot like a skilled and able assistant (not a hesitant intern on their first day), you'll discover that you'll get confident, precise outputs that accomplish the task ...

As AI chatbots like OpenAI's ChatGPT have become more mainstream, a troubling phenomenon has accompanied their rise: chatbot psychosis. Chatbots are known to sometimes push inaccurate information ...

The American Institute of Steel Construction (AISC) has announced the release of its very own chatbot, dubbed "Clark." Clark was built to assist users with their technical steel design and ...

Gemini Free Review: The Best Free AI Chatbot I've Used So Far Google Gemini is far more accurate than it was last year and gives users way more access than ChatGPT.

Ask the Pediatrician: Are AI chatbots safe for kids? Dr. Joanna Parga-Belinkie explains the technology and ways to protect young people.

Kids are forming emotional bonds with chatbots. With digital literacy and parental guidance, these interactions can strike a healthy balance, supporting learning and creativity.

Last week, Grok, the chatbot from Elon Musk’s xAI, replied to a user on X who asked a question about political violence. It said more political violence has come from the right than the left ...

Meta Platforms Inc. is working on more proactive chatbots that can send friendly, yet unsolicited follow-up messages to users on Facebook, WhatsApp and Instagram, without being prompted to do so ...

A man named Chris Smith declared his love for a chatbot, which he named Sol, and spoke about how it all came about in an interview with CBS News this past Saturday.