As CIOs map out their strategies, it’s becoming clear that agentic AI will change how they manage their organization’s IT ...

But not every business process is a good fit for automation, so it's incumbent upon companies to determine which processes are best suited to automation and which ones are best handled by humans.

Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the ...

As AI changes how teams operate, value won’t come from adopting new tools alone but from applying the right technology in ...

Small businesses have many compelling reasons to outsource, including saving money, improving performance and avoiding r ...

Improving business processes can be a great way to increase the value of a company. As companies grow and change, they gradually become more complex — more people are involved in day-to-day ...

Business alignment, value, and risk. How can an enterprise know whether a business process is ripe for agentic AI? One factor to consider, as with any IT investment, is whether adopting agentic AI ...

Consider business process transformation and BPM as a career opportunity.Although chief process officers are still a rarity, wearing a CPO hat alongside a CIO hat is an attractive, ...

Business process management encompasses a variety of factors, but to find a great software, we’ve narrowed down some criteria to get started. Not every feature will be important to you, ...

Business process pioneer, Michael Hammer, observes that companies know how to do a lot of things that can be understood as processes, such as finding new customers, ...

Business process mapping also benefits companies when training employees, consumers or service providers. For example, many organizations administer new-hire orientations.