From gate lice, to confusing queuing systems and stuffy waiting areas, boarding a flight is often a less-than-pleasant experience. But British Airways is aiming to fix this familiar headache with ...

British Airways has overhauled its boarding process in a major win for passengers. BA, which flies from Birmingham, has cut its previous nine-group system down to just five groups for long-haul ...

British Airways’ website, app and systems suddenly crashed on Friday afternoon. One passenger reported "chaotic" scenes at their departure gate after the system ...

Rewards can include free seat allocation, priority check in and boarding ... How does BA’s new Tier Points system work? If you fly with British Airways in any capacity at all, you are ...

British Airways flights were delayed as its phone lines went down in an "IT system failure ... Another added: "At MAN airport, minutes before boarding to LHR, they've announced the issue.

And, from 12 December, you'll be last to board the plane. On that day, British Airways brings in a group-boarding system “to further improve the customer journey”. Your boarding pass will be ...

LONDON—As a means to speed up passenger boarding, British Airways (BA) plans to extend its use of automated biometric technology to international flights. The system was initially trialed on ...

But British Airways is aiming to fix this familiar headache with new boarding rules, designed to streamline the process. Back in 2017, BA introduced a system that divided passengers into not one ...