ABB Robotics and METTLER TOLEDO, a global supplier of precision instruments and services, have signed a Memorandum of ...

Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.

The Department of Health and Human Services’ Administration for Strategic Preparedness and Response June 5 announced it ...

Current Rimini Support™ for SAP clients are not impacted by SAP's end-of-maintenance dates. With unmatched support, service ...

NiCE (Nasdaq: NICE) today announced customer keynote speakers from Disney, H&R Block, Apple Leisure Group Vacations (ALGV), Charles Schwab and Carnival UK at the industry's leading customer experience ...

Today at HashiDays London, its first international user conference as an IBM company, HashiCorp unveiled the vision for partnering with IBM to shape the future of hybrid cloud automation. Despite ...

Improve your support efficiency using automated tools to handle routine tasks like ticket routing and standard inquiries faster than competitors. Select the right automation software by defining clear ...

Public safety and law enforcement officials and the Judiciary of Guam came out in support of Sen. Shawn Gumataotao’s Bill 110-38, which seeks to recognize the Criminal Justice Automation ...

As the streaming service war wages on with constant changes, mergers and acquisitions, "bundles" are becoming more common as more streaming services are created, and some of these have gotten ...

This path leads to tools that work with unstructured data and support personalised services, smart risk control and faster onboarding. Automation now defines the pace of progress in digital banking.