Microsoft reports a critical security vulnerability in Power Automate. Support for personal service accounts is also ending.

ABB Robotics and METTLER TOLEDO, a global supplier of precision instruments and services, have signed a Memorandum of ...

Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.

The Department of Health and Human Services’ Administration for Strategic Preparedness and Response June 5 announced it ...

The Smart Warehousing Market is expected to significantly increase in size from USD 31.21 billion in 2025 to USD 46.42 billion by 2030, ...

Rimini Street Extends the Useful Life of All SAP ECC 6.0 and S/4HANA Releases ...

Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), ...

NiCE (Nasdaq: NICE) today announced customer keynote speakers from Disney, H&R Block, Apple Leisure Group Vacations (ALGV), Charles Schwab and Carnival UK at the industry's leading customer experience ...

Discover how scientific data platforms enhance collaboration, streamline research workflows, and accelerate innovation across ...

Today at HashiDays London, its first international user conference as an IBM company, HashiCorp unveiled the vision for partnering with IBM to shape the future of hybrid cloud automation. Despite ...

Improve your support efficiency using automated tools to handle routine tasks like ticket routing and standard inquiries faster than competitors. Select the right automation software by defining clear ...