A WOMAN was denied an online account with Asda Mobile after its computer system decided her surname was “rude”. Pat McManus, who is hard of hearing, had been trying to set up an online … ...

It will now allow Pat to set up an account, it added. Asda Mobile is available in over 360 stores across the UK and online through purchasing either a SIM card or through an Asda Mobile handset.

Asda Mobile does, however, promise to give all current customers a free month's bundle once they move across (this doesn't apply to new customer who signed up on or from 22 March 2021). There are ...

Asda Mobile is switching Mobile Virtual Network Operator (MVNO) suppliers from EE to Vodafone, ending a seven year-association with the BT-owned operator. The supermarket entered the mobile market ...

But she was left fuming when Asda Mobile's computer system explained it had blocked her attempts. Pat explained: “When I try to create an account it won’t let me go through because of my surname.

A shopper says she was denied an online account with Asda Mobile because of her supposedly "rude" surname. Pat McManus, who is hard of hearing, had been trying to set up an online account to top up ...