If you've got an issue or question about a product on Amazon, contacting third-party sellers is pretty easy. Here's how you ...

Amazon Connect Customer Profiles brings together customer information from multiple applications and creates a single, unified profile. The information is delivered to the contact center agents at ...

After a fake Amazon customer service phone number cost a Brandon man hundreds of dollars, he made a call for action to Consumer Reporter Jackie Callaway.

A hacker leaks information from Amazon and several other companies and says the data was compromised via last year's vulnerability in the MOVEIt file transfer platform.

At Enterprise Connect, Amazon shows how improved features can enable more efficient contact centers.

There are a number of ways to get ahold of Amazon customer service on Black Friday.

After tracking employee badges, Amazon emailed workers who weren't meeting return-to-office requirements with an admonishing message.

Amazon Japan does not publish the customer service phone number, but you can ask the customer service side to call you. First, go to Amazon's official website and click 'All' in the upper left.

Amazon’s cloud division is introducing new features to make it easier for call-center agents to help customers amid growing demand for cloud-based customer-service centers.

Many people assume scammers try and reach you by calling or emailing you, however a Moorhead woman contacted our Whistleblower Hotline saying she was scammed by a man when she called a number ...

Amazon Confirms Employee Contact Info Stolen Through Hack A hacker leaks information from Amazon and several other companies and says the data was compromised via last year's vulnerability in the ...