Coach takes the biggest drawback of remote work–a lack of oversight–and solves it by implementing an innovative solution for real-time employee monitoring, performance tracking, and coaching.

New tiers enable on-demand live video agents and humanized experiences for greater flexibility and enhanced customer support. WOODBRIDGE, ON / ACCESS Newswire / June 10, 2025 / Upstream Works, an omni ...

Zoom CX solutions deliver smarter self-service and AI-first tools for customers and contact center supervisors. June 10, 2025 --  Today, Zoom announced a major advancement for its customer experience ...

AI-powered analysis of 60 million phone conversations reveals phone lead conversion rates of 37% across industries SANTA BARBARA, Calif., June 10, 2025 /PRNewswire/ -- Invoca, the leader in AI-powered ...

Thousands of ChatGPT users are affected by a global outage. If these issues affect your work, try using these AI alternatives ...

If OpenAI CEO Sam Altman has his way, this device could eventually replace your smartphone entirely. While that may sound bold, it’s part of a growing industry shift toward ambient computing, where AI ...

Apple announced new artificial intelligence features at the Worldwide Developers Conference keynote June 9. The company ...

Foundever®, a global leader in the customer experience (CX) industry, today announced an expansion of its long-term collaboration with Cognigy, a global leader in AI-powered customer service solutions ...

RingCentral, Inc. , a global leader in AI-powered business communications, today launched new Customer Journey Analytics at CCW Las Vegas ?25, providing a complete view of the entire customer call ...

Shoppers appear to care even less about mobile AI than they did last year, despite companies like Apple, Samsung and Google ...

INDIANAPOLIS, INDIANA / ACCESS Newswire / June 10, 2025 / Arrive AI (NASDAQ:ARAI) – a pioneering autonomous delivery network ...

HP has announced a new set of device management solutions for PC, print and collaboration tools that are available for ...