Despite huge technical advancements, AI is still struggling with the “human” part of human-computer interaction.

The playbooks are designed to create a roadmap and offer guidance for more than 80% of U.S. health care organizations and ...

Not all heroes wear capes — sometimes they wear aprons, dresses, a side plait hairstyle, a smile, and are often called "mom"!

Vanta launches autonomous AI agent that automates security compliance workflows, helping enterprises save 12+ hours weekly on ...

Klarna CEO Sebastian Siemiatkowski has already used AI to do the work of 700 people at his company, but also had to recruit human workers to perform some high-function jobs. Welcome to the AI future.

Employees are turning to AI for emotional support at work, revealing gaps in leadership, empathy, and human connection that ...

Microsoft has developed a series of best practices and resources that now guide our employee AI skill-building initiatives. Learn more.

Foundever®, a global leader in the customer experience (CX) industry, today announced an expansion of its long-term collaboration with Cognigy, a global leader in AI-powered customer service solutions ...

Practices, Policies, Problems and Remedies conference at LCC in July 2025 at LCC, we spoke with Jonathan Hardy about branded content, global regulation, and why public interest must be at the centre ...

This technological leap is not about replacing humans, Bhattacharya puts into perspective, saying that the integration is key ...

AI anxiety is real, but everyone's focusing on the wrong threat. The secret to thriving isn't competing with machines—it's ...