Product management uses technical writer focus groups to force teams to write FrameMaker documentation with Word. TechWhirl has uncovered evidence that Adobe’s documentation team is allegedly in the ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

As a technical writer, are you finding yourself wishing for just a bit of respect from the engineers, SMEs (Subject Matter Experts), or other technical people you work with? Are you finding that these ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

Editors Note: This Content Quality Review Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We ...

Editors Note: This Web Page Copy Deck template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We welcome ...

Editor’s Note: The following piece by Warren Singer is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. We thought ten years would ...

Editor’s Note: The following piece by Miki Magyar is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. It is a great checklist for ...