This week’s extraordinary events-especially those in Boston and in Texas–seem to cry for pause in normal activities. It’s hard to concentrate on topic-based writing or CMS trends when carnage is ...

Product management uses technical writer focus groups to force teams to write FrameMaker documentation with Word. TechWhirl has uncovered evidence that Adobe’s documentation team is allegedly in the ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

As a technical writer, are you finding yourself wishing for just a bit of respect from the engineers, SMEs (Subject Matter Experts), or other technical people you work with? Are you finding that these ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

Let me ask you a question about demographics. Can you name a minority — a statistically underrepresented group of people — by only knowing its size? To answer, let’s try a thought experiment with ...

Editor’s Note: The following piece by Miki Magyar is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. It is a great checklist for ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

Editor’s Note: The following piece by Warren Singer is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. We thought ten years would ...