Background Healthcare leaders look to high-reliability organisations (HROs) for strategies to improve safety, despite questions about how to translate these strategies into practice. Weick and ...

1 NHMRC Centre of Research Excellence in Patient Safety, Monash University, Melbourne, Australia 2 The Alfred Hospital, National Trauma Research Institute, Monash University, Melbourne, Australia ...

Objective: To develop a framework for understanding factors affecting the use of patient survey data in quality improvement. Design: Qualitative interviews with senior health professionals and ...

The Dartmouth Institute for Health Policy and Clinical Practice at the Geisel School of Medicine at Dartmouth, Lebanon, New Hampshire, USA Correspondence to Kathryn A Sabadosa, The Dartmouth Institute ...

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Background Interruptions and multitasking have been demonstrated in experimental studies to reduce individuals’ task performance. These behaviours are frequently used by clinicians in high-workload, ...

School of Public Health and Community Medicine, The University of New South Wales, Sydney, Australia P Garrett, Simpson Centre for Health Services Research, The University of New South Wales, ...

Correspondence to Dr Craig G Gunderson, Internal Medicine, Yale University School of Medicine, New Haven, CT 06510, USA; craig.gunderson{at}va.gov Background ...

Several papers with a common theme published between May and August 2002 are drawn together to present a research-informed critique of economic logic present within recent NHS reform. They attempt to ...