No, we don’t offer refunds for unused days after cancellation. However, if you cancel your Premium Support plan before the billing cycle ends, you’ll still have full access to support until the end of ...

Absolutely. You can subscribe at any point during your migration process and receive all Premium benefits for the remaining time.

If you reach your plan’s Migration ID limit and need support for additional migrations, you’ll need to upgrade to a higher-tier plan. Premium Support only applies to the number of Migration IDs ...

You can cancel your subscription directly from your LitExtension account. You’ll still have access to Premium Support until the end of your billing cycle. If you are on Team Plan, please contact our ...

Standard support includes basic email support during business hours. Meanwhile, Premium Support adds priority queuing, faster guaranteed response times, and more communication options like chat or ...

Premium Support is a flexible monthly subscription, so you can activate it during key phases, like pre-launch setup or post-migration syncing. However, we recommend keeping it active throughout your ...

Yes! You can upgrade or downgrade your Premium Support plan at any time, depending on your current needs. If your project scales up or slows down, we’ll help you ...

Yes, we can! If you’re using Shopify’s “Create a store to test and build” version (see image below), this environment supports up to 2,048 variants per product but still limits you to 3 options per ...

If you're torn between Ecwid vs Big Cartel, you're likely looking for a solution that is cost-effective yet still provides the tools to increase your sales. Each platform offers unique advantages ...

Shopify has a distinct system for organizing categories and subcategories. In Shopify, categories are referred to as collections, while subcategories are structured using product tags. There are two ...

Coupon can be applied at the final confirmation step of the full migration. You only need to select the corresponding option and enter the promo code. If you have any other questions, please reach out ...

Do you regularly meet “HTTP Error Code 500 Internal Server Error“? The common reason of internal server error is incorrect permissions for Connector folder.